Denbyfinder - Denby Stoneware china matching service.

Posting and Packing Policies

Postage

Postage is charged at actual cost.

Postage within the UK - as a general rule parcels weighing up to 1kg will be sent by First Class Post, between 1kg and 2kg will be sent by 2nd Class Post, over 2kg they are sent Parcel Post which caters for parcels up to 20kg.

Postage to the US and Canada - parcels up to 2 kilograms (about 4 1/2 lbs) can be sent by the Royal Mail small packet service, either surface mail or airmail.
As a rough guide a package weighing 1.5 kilograms (about 3lbs 5 oz) would cost £6.52 to send surface mail and £14.02 airmail (all prices in pounds sterling)
The delivery aim on surface mail is 56 days (8 weeks) but most packages to the US and Canada seem to arrive in about 6 weeks. The delivery aim on airmail is 5 days.
Royal Mail is our British national post service, packages are delivered by USPS in the USA.
Packages over 2 kilograms are usually sent by Fedex and arrive in 1 - 3 business days, depending on your exact location, Fedex works out to about the same cost as Royal Mail surface mail for over 2 Kilograms and offers a superior service with online tracking.
Please note that you will be responsible for any customs charges incurred on your shipment.

Europe, Australia and New Zealand - postage will normally be by Royal Mail, the small packet service (as above) will be used for parcels up to 2kgs.

Packaging

I use plenty of lightweight packaging materials (such as bubblewrap and polystyrene) for maximum safety combined with economy for postage, you will never receive a parcel from me padded with rolled up newspaper which flattens in transit and adds weight to the package.
Recycled materials such as boxes are used as often as possible to help the environment and keep your costs down.
Especially fragile or rare items will often be double boxed for additional safety.

There is no charge for packing or packaging materials.